Yes, you can return or exchange clothing and other merchandise in-store by visiting your campus store location.

Exchanges can only be considered in-store at your campus store location. Unfortunately, we are unable to process online exchanges. If your needs change, the original item(s) may be returned under the Return for a Refund policy and a new order placed. 

What's eligible for return or exchange:

• Must be unwashed, unworn, and unaltered
• Within 30 days of ship date
• Keep original tags and packaging (seriously, don't throw them away!)
• Items sold/shipped by eCampus.com
• Items marked "Non-Returnable" at checkout can't be returned

Clearance or final sale items are not eligible for returns or exchanges.

How to Return

The easiest and most convenient way to return merchandise items is in-store. To process a return online:

1. Sign in to your My Account and select Manage My Rentals/Returns
2. Select Return for a Refund to continue
3. Item(s) eligible for return will appear. Select the quantity and reason for return. 
4. Select Print Label & Complete Return to continue.
5. Print out your label (if you choose the pre-paid UPS shipping label) and packing slip to include with your return shipment.
   • The cost of the Prepaid UPS label will be deducted from your refund.

If the return period has passed, the items will not show as eligible for return/refund. You may contact Customer Service for more information.